Alpha Skip-Ahead

Starting at 2:00 p.m. PST today, members of the Xbox One Preview Alpha Skip-Ahead Ring will begin receiving the latest 2004 Xbox One system update (Build: RS_XBOX_RELEASE_200418981.1202.190912-1920).

DETAILS:

  • OS version released: RS_XBOX_RELEASE_200418981.1202.190912-1920
  • Available: 2:00 p.m. PST – September 16, 2019
  • Mandatory: 3:00 a.m. PST – September 17, 2019

System Update

FIXES:

Guide

  • Fixed an issue where the Guide would show a game installing when it has been cancelled.

Accessibility

  • Fixed an issue with the power menu not displaying correctly with Light Theme enabled.
  • Fixed an issue where the narrator would not read some items in the Gamerscore Leaderboard.

System

  • Fixed an issue when manually closing games and apps via the menu.
  • Various updates to properly reflect local languages across the console.

Xbox Insiders

KNOWN ISSUES:

Audio

  • Users who have Dolby Atmos enabled and console display settings set to 120hz with 36 bits per pixel (12-bit) are experiencing loss of Dolby Atmos audio in some situations.
    • Workaround: Disable 120hz or set Video Fidelity to 30 bits per pixel (10-bit) or lower.

Dolby Access

  • Users are unable to complete the setup for Dolby Atmos in the app and the app is not recognizing Dolby Atmos headphones.
    • Note: This is an issue with the Dolby Access app and the app developers are aware and investigating.

Guide

  • Users are reporting that their Friends list is not updating with correct status.

Gamertag

  • Customers attempting to change their GT using the new Gamertag features on the console will not yet see those changes reflected on the console.

Mixer

  • We are aware of an issue where some users are reporting that USB webcams are not being recognized when trying to broadcast.

My Games & Apps

  • Some users have reported that they are missing some titles from their Ready to Install section.
    • Note: We have added additional logging to help investigate this behavior. If you encounter this on the latest update, please submit feedback and be sure to include the names of the titles that are missing in the description.

Sign in

  • We are tracking an issue in which some users may be prompted for their password or PIN even if they have the option to not prompt.
    • Workaround: Perform a cold boot of the console.

Store

  • We are tracking an issue in which some users are unable to complete in-game purchases for games & apps.
    • Workaround: Purchase items directly from the Store.

System

  • Some users are reporting that HDR is not working with games/apps on the console.
    • Workaround: Restart the console to get HDR working again.
  • Some users have reported the console shutting down unexpectedly while using Netflix.
    • Note: The console may take longer to reboot/shut down than normal. This is expected behavior, please do not power off the console manually.  There is essential information being collected to investigate the cause of the issue.
  • Some users have reported the console shutting down while playing games.
    • Note: The console may take longer to reboot/shut down than normal. This is expected behavior, please do not power off the console manually.  There is essential information being collected to investigate the cause of the issue.

USB Keyboard

  • Some users are reporting that the Razer Turret keyboard is not being recognized by the console.

Wireless Networking

  • Users have reported that the console is losing their wireless network settings when the console is updated.

Profile Color

  • Sometimes users may encounter the incorrect Profile color when powering on the console.





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